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TRACS Direct

For Reinhart customers, TRACS Direct is the industry leading online kitchen & restaurant management system. Use this tool to monitor inventory, store recipes, manage food costs, search for recipe alternatives, garner nutritional info, and so much more. TRACS Direct gives operators the option to input orders to Reinhart themselves, on their time. Learn More



Reinhart is committed to the highest level of customer service, to safety, and to providing its customers with menu planning assistance, trends & industry insights, nutrition services support, and foodservice management software and training. Reinhart Foodservice Cincinnati strives to be the Right Choice for our customers by delivering the value they need to grow their businesses. We are proud to be a partner in bringing added value to business by providing insight and analysis into products, markets, and strategies that will help them compete in today's fast paced, competitive atmosphere. Contact our division and find out why independent customers in the Tri-State area choose Reinhart.

Division Happenings

There are no upcoming events at the moment, but we are always working on something new to share! Please check back soon.

Specialty Services

VAT TEAM- Value Analysis Team

  • Management Program
  • Online catalog with live pricing and direct order entry
  • Menu analysis & design
  • Food costing
  • Inventory management
  • Access to My Deals: targeted items relevant to your business
  • Wait staff training
  • Kitchen management tools
  • Test Kitchen
  • Healthcare resources

Equipment and Supplies Direct Ship program

  • Straight from the Knoxville division
  • Let Reinhart bring our warehouse to your doorstep
  • From smallwares to opening packages, let Reinhart be your culinary supplies solution
  • We stock over 2,700 culinary supplies!

Gourmet Foodservice Group/Direct Ship

Gourmet Foodservice provides the finest high quality products with an emphasis on customer service. With the expertise of Chefs and Foodservice Professionals, Gourmet Food Service is dedicated to sourcing and delivering high quality products that are typically hard to find, a virtual one stop shopping experience for all your high-end culinary needs.

Beverage and Chemical

  • We have extensive training and experience within the ware washing and beverage service industry.
  • Providing a quality service program alongside the highest standard of customer service to ensure our customers can trust our equipment and our service.
  • We take a personal approach to customer service and work hard to meet their needs – specializing in our high quality
  • Exclusive Brand Ware wash, Housekeeping, Laundry, Coffee, Tea, and Juice programs
  • Service is key when providing a sanitation program, and Reinhart provides the highest quality service and reliability
  • A full service broad line distributor offering the convenience of a “one stop shop” for ALL your chemical and beverage needs.

Local Produce

Reinhart is your quality resource for quality produce and our Good Roots produce brand is the name to know. We source from experienced growers. We pack to maintain freshness and provide convenience focusing on food safety every step of the way. Good Roots helps you serve the highest quality fresh produce items and much more - with confidence.

Some of our fresh cut produce items processed under Good Roots are done within a 100-mile radius of our distribution center and also have the 5 star Safety Certification on products used in pack. For example, our Mushroom supplier is located in Kennett Square, Pennsylvania and uses the most updated certifications to grow, pack, ship, and transport the mushrooms to us so that we can distribute the freshest product possible to our customers in the Tri-state areas. Whether it is 10-lb. medium mushrooms or our Forest Blend mushrooms, they are certified and checked for freshness and quality under our Good Roots label. This is a name you can trust for freshness and know where it comes from in the farm-to-table concept!


HR Manager: Renee Dean, This email address is being protected from spambots. You need JavaScript enabled to view it.

Key Contacts

  • President: Neil Hoover
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  • VP of Sales: Bill Stacey
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  • VP of Purchasing: Tina Lipscomb
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  • Customer Service Manager: Debi Clipson
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    • Division Type: Street and Multi Unit Chain
    • Markets Served: Ohio, Kentucky, and Indiana