Quality Assurance

“Reinhart FoodService is dedicated to customer satisfaction. We supply our customers with products that meet or exceed their expectations. We guarantee it!”

Sharon Karlman, Corporate Director Quality Assurance

Services

• Brand Satisfaction	• Food Safety and Defense
• Product Cuttings	• Vendor Standards
• Product Concerns	• Corporate Product Standards

Brand Satisfaction Guaranteed

The quality assurance department of Reinhart FoodService (RFS) is responsible for maintaining the consistency and quality of the products inventoried with special attention given to our exclusive national brand products. From canned goods to gourmet offerings to detergents, our exclusive national brand products are produced and packed to our specifications by leaders in their product category.

Product Cuttings

Comparison cuttings are conducted in our corporate test kitchen to approve new products. Products received in RFS divisions are sampled to confirm they meet specifications. New products under consideration are compared to similar products in the market and against our competition. Blind cuttings by experts in their field ensure fair consideration is given to all involved.

Product Concerns

Issues and concerns are taken seriously by Reinhart FoodService. Whether it is a product-related customer insurance claim, food safety issue, or product quality concern, Reinhart expedites a prompt resolution to the concern.

Food Safety and Food Defense

Reinhart FoodService is committed to providing safe, wholesome and lawful products to its customers. HACCP, recalls, security, product guarantees, disaster protocol, shelf life issues and MSDS have all been addressed by RFS.

Vendor Standards

Reinhart FoodService is pro-active in obtaining vendor assurances of quality and commitment to food safety standards. Vendors are not activated in the RFS system until indemnification and HACCP documentation has been received. Files are maintained to track small business and diverse vendors. Facilities are toured to ensure food safety, sanitation, and security measures are followed.

Corporate Product Standards

Product information is key to making informed decisions. Reinhart maintains a database of information such as Kosher, Halal, net and gross weight, child nutrition labeling, shelf life, ideal storage temperature, UPC/SCC, how to decipher pack codes, and a myriad of pertinent information. Additional information such as ingredient and nutritional statements for over 4,000 products are available at the touch of a computer key through our TRACS Product Profile.

For Additional Information

Call 1-888-711-4020 ext. 437 or 448

Email: qadept@rfsdelivers.com